I. Transparent Pricing Principles

After the warranty period, our paid maintenance service fees follow the clear principle of "labor fee + parts fee", with pricing guaranteed to be better than market averages.

• Labor Service Fee: Calculated based on actual maintenance hours. Our labor rates are more competitive than similar technical service prices in the market and will be clearly stated in quotations.

• Parts Costs: All replacement parts (whether self-manufactured or purchased components) will be offered at a competitive discount based on current market prices, with no inflated pricing.

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II. Unchanged Service Process

After the warranty expires, you still enjoy 7x24 hour technical support. When on-site service is needed, response time commitments remain consistent with those during the warranty period. We dispatch the same experienced factory engineers to ensure repair quality.

III. Service Contract Options

For valued customers, we can also offer annual maintenance service contract options. With a fixed annual fee model, this covers full-year remote technical support, regular inspections, a defined number of on-site service visits, and parts discounts, helping you better budget and manage maintenance costs.

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