I. Comprehensive Recording System
Detailed Reports Provided: Yes, we commit to providing a professional, detailed "Technical Service Report" for each on-site service, including installation, commissioning, repair, inspection, and retrofit.
II. Report Contents
This report typically includes:
Service Summary: Time, location, service engineer, service type.
Work Content: Specific inspections conducted, components repaired or replaced, parameters adjusted, etc.
Issues Found: Fault phenomena, cause analysis.
Resolution Results: Solutions implemented, verification data (such as temperature curve comparisons before and after repair).
Recommendations and Spare Parts List: Suggestions for subsequent use, recommended spare parts list.
The report will be completed by the on-site engineer and confirmed with the signature of the customer's responsible person.
III. File Management
All reports are provided in both paper and electronic versions. The electronic versions are entered into the system, bound to your equipment's unique number, and permanently archived. You can request access to historical service records from us at any time.