I. Current Update Policy
For stability and production continuity considerations, we do not frequently release and actively push mandatory software upgrade packages like consumer electronics products. The current policy is: no automatic push notification service; version updates are negotiated on demand.
II. Update Drivers and Methods
Value-Driven Updates: When our software has significant functional optimizations (such as new temperature control algorithms improving energy efficiency, new advanced data analysis functions) or involves critical security vulnerability fixes, we evaluate their necessity.
On-Demand Service: We publish important update information on our official website or notify existing customers through business personnel. If the update provides significant value to your production, you can proactively contact us to negotiate paid upgrade services based on the update content.
Upgrade Assurance: Any upgrade operation will be conducted with your full knowledge and consent, completed remotely or on-site by our engineers to ensure smooth transition without affecting production.
III. Core Commitment
We commit that the standard control system of the equipment remains stable and reliable throughout its entire lifecycle. Software upgrades are value-added services that "add brilliance to the present splendor," not necessary means to fix problems. We will continue to optimize products, and new features will be prioritized for integration into new model equipment.