I. Inventory Strategy and Supply Assurance

• Included with Equipment:Each new piece of equipment comes with a complimentary initial spare parts kit included in the shipment, typically containing graphite sealing rings, O-rings, fuses, relays, and other items. This ensures coverage for common consumable replacement needs during the initial operation phase.

• Strategic Inventory for Core Components:For core electrical components such as IGBT modules, main control boards, and touchscreens, we maintain strategic inventory at our domestic headquarters warehouse to ensure rapid shipment in emergency situations.

• Direct Supply from Consumable Manufacturers:For non-standard consumables with varied specifications that are not suitable for large-scale stocking, such as graphite heating elements and insulation felt, we adopt a more efficient supply strategy: upon equipment delivery, we provide the direct contact information and model lists of the corresponding manufacturers for these consumables. Since these are standard graphite products, you can order directly from the manufacturers, typically achieving shorter lead times and better prices.

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II. Recommendations for Customers

We strongly recommend that customers, based on our provided spare parts list and their own production continuity requirements, stock appropriate quantities of the most critical components with the longest procurement cycles (such as specific IGBT models). This is the most effective way to handle unexpected failures.