FAQ

FAQ

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Efficient Troubleshooting: Remote Diagnosis Support and On-Site Guidance for Graphitization FurnacesMar 19, 2026

I. Core Support Methods: Instant Communication and Video Guidance Standard Feature:Currently, our standard equipment does not come with主动 acces...[ Learn More 」

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Empowering Customers: Systematic Operation and Maintenance Training for Graphitization FurnacesMar 19, 2026

I. Systematic On-Site Training On-Site Training Provided:Yes, we provide comprehensive on-site operation and maintenance training conducted ...[ Learn More 」

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Continuous Optimization: Software Upgrade and Security Update Notification Mechanism for Graphitization FurnacesMar 19, 2026

I. Current Update Policy For stability and production continuity considerations, we do not frequently release and actively push mandatory software ...[ Learn More 」

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Prevention is Better Than Cure: Preventive Maintenance Philosophy and Support for Graphitization FurnacesMar 19, 2026

I. Service Model Explanation Currently, we do not offer mandatory bundled preventive maintenance contracts with fixed cycles. This is because th...[ Learn More 」

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Long-Term Partnership: Maintenance Service Policy for Graphitization Furnaces After Warranty ExpirationMar 19, 2026

I. Transparent Pricing Principles After the warranty period, our paid maintenance service fees follow the clear principle of "labor fee + parts fee", ...[ Learn More 」

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Transparent Cost Management: Annual Maintenance Cost Estimation for Graphitization FurnacesMar 19, 2026

I. Cost Percentage Estimate Under standard process conditions (such as temperature 2800C) with approximately 300 operating days per year, the a...[ Learn More 」

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